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  TITLE: NICU Family Support Specialist

REPORTS TO: Associate Director of Program Services

LOCATION: Indianapolis, IN

REASON FOR OPENING: Replacement

POSITION PURPOSE:
Develop and implement informational, emotionally supportive, and inspirational programs to parents of NICU babies and to NICU staff within the NICU setting.  Identify areas of program needs for the purpose of developing and implementing programs responsive to those needs.  This is accomplished through researching the NICU setting, developing supportive relationships with NICU families and staff, and collaborating with chapter and NICU staff.

POSITION RESPONSIBILITIES:
  • Coordinate the selection, development and implementation of 2-3 NICU Family Support program modules (i.e. Comprehensive Photography, Siblings and Extended Family, Transport, Transition to Home).  Participate in budget tracking as to how funds are used.  Comply with Foundation and hospital policies for clearance procedures on all program materials development.
  • Coordinate the development and lead the implementation and evaluation of Direct Service Activities, such as Parent Hour, Sibling Education Group, Scrapbooking Nights, Photo Keepsake Program.
  • Interview, screen, and Recruit volunteers to NICU Parent-Professional Advisory Committee and to Direct Service Volunteer Base and insure their compliance with various requirements, such as criminal checks, hospital volunteer screening, etc.
  • Maintain active communication, including updates and information on NICU Family Support, with NICU/hospital staff, NICU families, March of Dimes Chapter staff and March of Dimes National Office staff.
  • Coordinate the assembly, distribution and evaluation of NICU Family Support materials, such as the March of Dimes Parent Care Kit.
  • Organize and facilitate NICU Parent-Professional Advisory Committee meetings.
  • Coordinate, supervise and maintain active communications with volunteers.
  • Comply with Foundation and hospital required screening protocols, such as criminal background check, MOD and hospital orientation and screening (TB titers, etc.).  Participate in MOD fundraising, media and publicity efforts and events.
  • Coordinate and conduct a comprehensive NICU Needs Assessment with tools and guidance provided by National.


QUALIFICATIONS REQUIRED:
  • Education: Bachelor’s Degree in Social Work, Education, Public Health or related field; or License to practice as a registered neonatal nurse.
  • 2 to 4 years of experience required. 1 – 3 years of work experience delivering services to parents and families in a NICU or other inpatient pediatric or similar setting.
  • Experience with program development and volunteer management.  Basic knowledge of the emotional and medical issues inherent in a NICU hospitalization.  Demonstrated ability to easily and sensitively engage parents, families and staff in order to assist in the smooth welcoming of MOD programs, services and materials.  A dynamic, energetic, compassionate individual who enjoys working, providing support to and collaborating with many different types of individuals, families, disciplines, medical personnel and organization in an intensive care setting.


Tanya Hand, State Director
March of Dimes, Indiana Chapter
136 E. Market St., Suite 500
Indianapolis, IN 46204
Fax:  317-262-4669
Email:  thand@marchofdimes.com


YHJ
 
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© 2009 March of Dimes Foundation. All rights reserved. The March of Dimes is a not-for-profit organization recognized as tax-exempt under Internal Revenue Code section 501(c)(3). Our mission is to improve the health of babies by preventing birth defects, premature birth, and infant mortality.